01
Find
Monitoring or your tip-off leads us to the shop. We check whether it uses your identity and which other shops belong to it.
Fake shops
Fake shop copying your store? Get it taken down
Your name, your product photos, sometimes your entire legal notice: a fake shop collects prepayments for goods that never ship, and the complaints land with you. We find the copies, capture the evidence and get them removed by the provider in charge. You only pay once the shop is offline.
- Pay only on success
- Real host found behind proxies
- No subscription
Trusted by
What we remove
The shop, the domain, the ads and everything around them
A fake shop is rarely just one website. We go after every part it uses to reach buyers.
Our own research
Fake shops rarely come alone
Taking down shops for customers, we kept running into the same patterns. That led to DoppelCart: a network on shared infrastructure that copies real stores, down to their catalog, images and support address.
- domains attributed to the network
- 119,000
- of the .shop zone we examined, about one domain in 37
- 2.72%
DoppelCart
Is your brand in the database?
Search for your brand name or domain. Try alternative spellings and the names of individual stores where relevant.
Yourself or with us
Where going it alone stalls
You can report a fake shop yourself. Our guide on how to remove a fake shop walks through every step, from capturing evidence to reporting it to the host, the registrar and the bank.
The table shows what we take off your hands. You can capture evidence for free beforehand with our website scan.
- Finding the real host
- Reporting it yourself: WHOIS often shows only Cloudflare or a privacy service
- With nebty: We identify the host behind the proxy
- Evidence
- Reporting it yourself: Screenshots the provider asks you to redo
- With nebty: Prepared the way the provider decides
- Reports
- Reporting it yourself: Forms at several places, often abroad
- With nebty: Host, registrar and ads in parallel
- Follow-up
- Reporting it yourself: Waiting for replies and writing again
- With nebty: We escalate until the shop is down
- New copies
- Reporting it yourself: Noticed at the next customer complaint
- With nebty: Related shops reported in the same pass
- Cost
- Reporting it yourself: Your team's time
- With nebty: Only on success
Process
How we take a fake shop down
Four steps, from the first find to checking whether the copy comes back.
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- 02
Document
We capture screenshots, page content and a comparison with your original, in the form the provider needs to make a decision.
- 03
Report
We identify the host and registrar, behind a proxy too, and file the reports. Ads get reported in parallel.
- 04
Follow through
We chase every report until the shop is offline, then watch for it coming back under a new domain.
Why nebty
You only pay when the shop is gone
To be clear about scope: we remove the fake shop's infrastructure, meaning the shop, the domain and the ads. We don't recover money buyers paid to the shop, and we don't replace legal advice.
Pay only on success
You pay for a removed shop, not for reports or hours.
No subscription needed
Takedowns are available on demand. For ongoing coverage, add domain and social media monitoring.
European & GDPR-compliant
A Munich-based provider with EU data storage and service in English and German.
Fake shops are one form of brand impersonation. Catch new copies early with domain monitoring and social media monitoring, and see every kind of takedown in our takedown service.
FAQ
What online retailers ask us
Short answers on the process, the cost and what comes after.
Your question is not on the list? Ask Benedikt directly What do you need to get a fake shop taken down?
The URL of the fake shop and the address of your real store are enough to start. Customer complaints, screenshots of ads and proof of your trademark rights help too, where you have them. We take care of the rest.
How fast does a fake shop go offline?
That depends on the provider. Clear-cut cases at responsive hosts are often resolved within a few days. If the shop sits behind a proxy or at a host that ignores reports, it takes longer, because we escalate through the registrar and other channels.
What does a fake shop takedown cost?
You only pay for a successful takedown, with no subscription and no retainer. Current prices are on our pricing page.
What if the shop comes back under a new domain?
That happens often, because fake shops are run in series. With domain monitoring you see new copies as soon as they are registered and can hand them straight to us.
How do I find out whether my brand is already being copied?
Search for your name in the public DoppelCart database or request our free report. It shows lookalike domains and suspicious websites using your brand.
The operator is abroad. Can anything be done?
Yes. We go after the shop's infrastructure, not the operator. Hosts and registrars have abuse policies that apply to customers abroad as well. Why lawyers and police reports are rarely the lever here is explained in our guide on how to remove a fake shop.
Act now
A fake shop is posing as your store? We take it offline.
Send us the URL of the fake shop and a link to your real store. We review the case, capture the evidence and handle the removal. You only pay once it is offline.
Questions? [email protected]
Benedikt Scheungraber
Co-Founder & CEO
Questions about brand protection, or want to see nebty in action? I’m happy to walk you through it myself and talk openly about whether we can help with your case.